Transcript orders will not be processed until any required deposit is received through TheRecordXchange. The required deposit may equal the estimated cost of the transcript. Deposits can be paid via credit card or a check can be made out to TheRecordXchange and mailed to 7590 East Gray Road, Suite 202 Scottsdale, AZ 85260.

The estimated cost of the transcript is provided by the assigned court reporter via TheRecordXchange. Please note this amount is an ESTIMATE ONLY. Estimated costs for transcription are based on the length of the recorded proceeding and the requested turnaround time. The actual page count, and therefore, the final cost, will not be determined until the transcript is completed. The actual, final cost may be higher or lower than the estimate provided and the deposit paid.

If the final page count is higher than the estimate, final payment may be required prior to delivery of the finished transcript. If the final cost of the transcript is less than the estimate, a refund will be issued.

If cancellation of a transcript order should be necessary, the customer must make a post in the message tab of the online order requesting cancellation. Cancellations are subject to review by the Court Reporter and are effective upon the posting of a message officially cancelling the order by the Court Reporter.

A cancellation fee may apply, depending upon the progress of the transcript order by the Court Reporter. If you have placed an order and the payment of the requested deposit has not been made, no charges will apply.

If payment has been received, but no pages have been typed, a $25.00 cancellation fee will be charged. If the court reporter has begun the transcription, a $25.00 cancellation fee will be charged plus the amount of the agreed per page rate times the number of pages typed prior to cancellation.